Privacy Policy
Last updated: March 6, 2026
Overview
Oxid Apps ("we", "us", "our") respects your privacy. This policy explains what data we collect, why, and how we handle it across all our macOS applications and this website.
Data We Collect
License Activation
When you activate a license, we store your license key, a device identifier (a hash of your hardware — we cannot reverse this to identify your machine), and the product activated. This is necessary to enforce per-device licensing.
Crash Reports
If an app crashes, it may send an anonymous crash report containing the error message, stack trace, app version, and OS version. No personal data is included. You can disable crash reporting in app settings.
Anonymous Usage Analytics
We may collect anonymous usage events (e.g., "app opened") to understand which features are used. These contain no personal information and are tied only to the hashed device identifier.
Payment Information
Payments are processed by Lemon Squeezy. We do not store your credit card details, billing address, or payment credentials. Lemon Squeezy's privacy policy governs that data.
Data We Do Not Collect
- Your files or content created in our apps
- Browsing history or activity outside our apps
- Contact lists, photos, or other personal data
- Location data
How We Use Data
- License data: to verify your purchase and prevent unauthorized use
- Crash reports: to fix bugs and improve stability
- Analytics: to prioritize features and improve the user experience
Data Storage & Security
Data is stored on secured servers. Device identifiers are one-way hashes and cannot be reversed. We retain crash reports for 90 days and analytics data for 12 months.
Third Parties
We do not sell, share, or trade your data with third parties. The only external service with access to your payment information is our payment processor, Lemon Squeezy.
Your Rights
You may request deletion of any data we hold about you by contacting us at support@oxidapps.com.
Changes
We may update this policy. Changes will be posted on this page with an updated date.
Contact
Questions? Email us at support@oxidapps.com.